National Energy Study
Report PART ONE: The effects of feedback on domestic energy use
Baker Homes’ National Energy Study (NES) was a major study involving 500 homes, looking at ways to encourage residents to change energy behaviours. Homes from fourteen housing associations across England took part in the winter of 2013-14.
Participants’ energy use (gas and electricity) was measured every two weeks and feedback given. The study was built on four main ideas:
- That many peoples’ understanding of how they use energy is low – therefore tips for becoming more energy-efficient are not easily adopted.
- Habits are based around tasks (making tea, washing, cooking etc) and energy use is a by-product of these – so people don’t intentionally waste energy and believe they are all ‘average’ users.
- Behaviour change theories suggest that people are more motivated to change habits when compared to other people – rather than when being presented with bills and rational suggestions of what is more efficient.
- Not only that, but if they adopt habits to feel good about themselves (rather than simply to save money) then they will be more likely to adopt other socially-good behaviours.